To view reported system outages or scheduled maintenance, visit the IT Status Page.

Need quick information?
Search our ITS Self-Help Center knowledge base.

Facilities, Buildings and Grounds Requests:
For Facilities (Buildings and Grounds) requests, go to
(MyPace Portal username and password required).  Note: You must be on the Pace network to use the Facilities system.

Web Help Desk Login:
Log in below with your MyPace Portal username and password to submit a new ticket request or to review the status of an existing request in Web Help Desk.

Don’t have a login account? Parents/Guardians can use the FrontDesk Web Form (no login required) for requests handled by Student Accounts, Registrar, and Financial Aid.
For IT-related questions/requests, you can call or email us:
Toll Free Number (within U.S.A.): 1-855-PACEITS (1-855-722-3487)
Local Number: (914) 773-3333 (View Hours of Operation)
Log In