View Reported System Maintenance and Outages
To view reported system outages or scheduled maintenance, visit the IT Status Page.

Web Help Desk Login:
Log in below with your MyPace Portal username and password to submit a new ticket request or to review the status of an existing request in Web Help Desk.

Don’t have a login account? Parents/Guardians can use the FrontDesk Web Form (no login required) for requests handled by Student Accounts, Registrar, and Financial Aid.
For IT-related questions/requests, you can call or email us:
Toll Free Number (within U.S.A.): 1-855-PACEITS (1-855-722-3487)
Local Number: (914) 773-3333 (View Hours of Operation)

Help Desk Transition Update: June 15
All areas have transitioned to the new TeamDynamix help desk! To submit a ticket, please go to
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